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December ten, 2014 at twelve:59 pm I'm hoping this electronic mail is likely to make its approach to Mr. Lendardt, or another person of equal standing within your corporate Workplace. I've nonetheless to obtain an answer on the subsequent concern, and would love to know how and why this is feasible. Despite the fact that, Banfield Pet Medical center is actually a individual entity of PetSmart, they share exactly the same location and the common particular person would think These are one in a similar.

Why wouldn’t they do a single dog just after One more so The client would not be there all day long? Animals may very well be Clever but Canine groomer Mgr Dumb.

December 7, 2016 at two:05 pm I used to be buying at your Lake Mary, Florida retail outlet this morning which has a coupon I'd gained by e mail. The coupon explained to print it out but had the fifteen% off bar code on the email coupon. On arriving as a result of your consider and exhibiting the cashier the coupon on my telephone, they might not accept it as it wasn’t printed out. I talk to to talk to the manager and he wouldn’t honor the coupon either. I've shopped with PetSmart for more than a decade and Here is the remedy I been given?

March 18, 2014 at seven:29 pm I've problems more than how an Workplace supervisor at Petsmart in Jefferson Metropolis, Mo. is speaking to the groomers inside their salon. The groomers are excellent but this Annette, Office environment manager need to seriously be spoken way too. I overheard her notify A different manager in the store that a groomed that experienced just gotten bit by a Pet and was bleeding didn't ought to go see a Dr to the bite. Poor any time a client overhears these things. That Annette’s Mind-set stinks and they r shedding groomers still left and suitable and now both of those their salon supervisor and retail outlet supervisor have Give up.

my freind went to retailer an advised them about her fish .they informed her that not one person is shedding fish . shes explained to them which i experienced missing fish an why is all your meds absent .would make me wonder.there fish was Unwell now out the money for that fish an shedding my significant koi ive had For a long time.they may careless.

Expensive Howard, You will be most sincerely welcome! We take pleasure in your taking outing of your day to thank us. We love giving all your dog wants!

My eighteen yr old higher education scholar son just applied to perform at The brand new PetSmart being opened in Menifee, CA and when this doesn’t display why he’s great for this company, I don’t know what is going to. My six’4, 230lb son just walked in While using the smallest hummingbird while in the palm of his hand, that our cat was basically beating up. He looked up on line how to save it, set it in the box on some previous tshirts to provide a secure darkish place to assist with the shock, and proceeded to secure a syring and hand feed it, drop by drop, some sugar water and within 2 minutes it flew out in the box and he diligently acquired it, took it outside the house to some tree, and immediately after sitting down in his palm for approximately 10 seconds and searching at him, it up and flew away.

the grooming supervisor then stated if i arrived back early subsequent 7 days, she personally would tub, groom, & dry her effectively & It will be without charge to me. I manufactured an appointment, during which was these days. The groomer phone calls me twenty five minutes afterwards, expressing Harley again is admittedly pressured out and hissing & also scratched the grooming supervisor so undesirable, that she had to be addressed with the Banfield clinic subsequent doorway! They explained they've to prevent & can no more carry on & complete Harleys grooming. I used to be definitely anxious of why this was occurring with Harley. This is often Once i found out the Lady Jen, that experienced generally groomed Harley no more worked there any more. Jen was why not find out more often able to bath, clip her nails, & blowdry Harley without having challenges in two a long time. so wtf is de facto going on?! My Very poor minor Harley went property for your next time Pretty much soaked once more! harley seem like she experienced witnessed a ghost & was so pressured out & afraid. I referred to as the corporate office when i got household and noted my criticism. Never likely again to that place at any time yet again!!

June 2, 2015 at ten:59 pm I would like your assist in how to deal with this subject, i got turtle from petsmart in orange ct, hes title was earl, he experienced eye an infection, i termed petstmart, due to the fact he was under warranty, they advised me i had no get worried due to the fact i deliver him back by the final day with the guarantee, which i did in the next day, i asked them if i could provide him to petsmart close to my residence plus they instructed me no, because that was The shop policy, so i drove all method to orange ct, so he could staying seeing by unique animal vet, which was in saturday monring, they instructed me to connect with back again by wednesday, since given that was weekend, that they had to attend right up until monday morning to Speak to them, monday came and i termed and I had been advised that earl was going to possess a appointment on the approaching friday, when friday came i named on the top with the working day to Learn the way he was and I used to be instructed the he noticed the exotic vet around the monday prior to, each and every person i spoke on that shop gave dif keep everytime, has remaining one one/two moth now and dif tales everytime i call, hes convalescing, but he should continue to be below for a longer time, due to meds for his eye, lastly i called nowadays yet again, and i was on maintain over the cellular phone for 25 min, once the Female told me she was seeking to get maintain with the pet treatment manager by identify levear, which he wasnt at The shop with the past two days due to the fact he was off, so she set me on hold once more, and when she came back again on navigate to this site the telephone she asked me what i knew so far concerning the turtle (earl), so i told her, that i call on a regular basis and im hardly ever able to talk to the pet care supervisor, and everytime i talk to another person, its dif Tale, so I had been about to wait around and hear from her, her story, thats Once i was advised that earl the turtle, died on sunday, along with the pet treatment supervisor was goind to contact me tomorrow, to allow me to know.

Now a times, even our vet suggests Shannon to Every person who’s owning issues with intense canine. Many thanks much Shannon for everything you are doing and for serving to us.

December 22, 2013 at 7:19 pm I'm not an incredibly joyful client and want it for being recognised. I have been likely to petsmart in Rockford, Illinois for over twelve many years. Lengthy story small, I named to offer a heads up that I was bringing my 12 year aged pug “Rocky” in for any nail trim this morning. I've completed this quite a few, over and over through the years, but the issue now getting is the fact that he has lost using his back legs. 2 months back I took him in and it was not a problem then, I call now and let them know that I am coming and they explain to me he can not appear there on account of his disability. He is balanced, and walks with using a canine cart wheel chair. An employee of the grooming Middle proceeds to inform me that I can now not carry him there, So I ask them why because I just experienced him there two months in the past, and not one person not even the manager of The like this shop can explain to me why I can’t carry him in.

Yesterday I talked to Customer Treatment once more and although on the call, with supervision, failed to possibly reset the password due to non-clickable link problem (see #one below) or unsuccessful to make a new account (see # 3 beneath).

Right now July 26, 2014 I used to be in the store, and also a Woman I have not seen prior to, who explained she was the Manager, requested me never to stroll barefoot in the store, saying it can be legal responsibility, inquiring her what's the liability about me walking barefoot in a very pet retailer? What can probably be a legal responsibility for the store if I move on Pet poo?

we showed her several of the opinions on Amazon concerning the clippers of the problems they’ve had with them so she then decided to let us to obtain new clippers what ever we desired at sixty% from the regular price which was currently on sale she nearly gave us our money back and permitted us to keep the old kinds which were not great. I’m incredibly impressed She could’ve advised us which the warranty was up and that there’s very little they may do but alternatively she took the initiative and did a really nice detail they have my company for for a long long while Keep up The great do the job Heidi